How is your personal data handled on this site? This statement outlines our commitment to privacy and the steps we take to comply with the Protection of Personal Information Act (POPIA) and relevant South African data regulations. Your privacy is a priority and is respected in every aspect of your interactions with us.

Information We Collect

The site collects only personal information necessary for communication, resource access, and enquiry responses.

• Personal contact details including your name, email address, postal address, and phone number supplied via contact forms.
• Generic usage data such as device type, browser type, and anonymised site interaction, collected for website improvement.
• Any information provided in feedback messages, such as requests, suggestions, or corrections.
• Cookie-related identifiers used solely for improving user experience and analytics, respecting consent choices.

How Your Data Is Used

We use collected data exclusively to improve services, respond to enquiries, and maintain resource access.

• Responding to your information requests, feedback, or collaboration proposals submitted via the site.
• Updating you with significant changes to resources, content, or site functionalities where relevant.
• Analysing general usage statistics to refine and optimise the site’s structure and usability.
• Ensuring compliance with legal, security, and operational requirements as mandated by South African regulations.

Legal Basis for Processing

All processing is based on your consent and relevant legal obligations under POPIA.

We collect and process personal data strictly for the purpose provided, with user consent, and as required to comply with the Protection of Personal Information Act or mandatory legal duties.

Data Sharing

Data is not shared with unauthorised parties. Limited sharing occurs within lawful guidelines only.

• Information may be shared with contracted service providers strictly for purposes of enquiry management or site operation.
• Where required, data may be disclosed to comply with South African law enforcement or regulatory requests.
• Data will never be sold, exchanged, or transferred to third parties for unrelated marketing purposes.

Data Security

We implement appropriate technical and organisational safeguards to protect your information from misuse, loss, or unauthorised access. Regular reviews and improvements are conducted to ensure that our privacy practices remain effective and compliant with evolving data protection standards within South Africa.

Your Rights

You may request access, correction, or deletion of your personal information at any time.

• Request details of stored personal data about you and how it has been used.
• Request corrections or removal of incomplete or inaccurate information.
• Withdraw consent for data processing, subject to legal or operational constraints on data retention.
• Lodge a complaint with the Information Regulator if you believe your data rights have been infringed.

Cookies Policy

Cookies are used to enhance your browsing experience. You may adjust preferences or disable cookies in your browser at any time. For comprehensive cookie management information, visit our separate Cookie Policy page.

See Cookie Policy See Cookie Policy

Contact

For questions relating to privacy, data use, or your rights, contact us at the following address or via the online form.

Policy Changes and Updates

This policy is reviewed periodically. Substantive changes will be posted clearly on this page, with the most recent update date provided below.